by Tim Powell | Aug 6, 2026 | Blog
A colleague and I recently found ourselves in a surprisingly lively debate over what seemed like a simple question: When did 20% become the minimum expected tip? Neither of us was arguing against tipping. In fact, we both tip generously. What we couldn’t...
by Tim Powell | Jul 9, 2026 | Blog
Every season of The Bear reminds me why restaurants are one of the most fascinating—and misunderstood—businesses in America. Yes, the show is dramatic. A season can compress months of operational headaches into a 20-minute episode. But beneath the anxiety and chaos is...
by Tim Powell | May 29, 2026 | Blog
“The first principle is that you must not fool yourself—and you are the easiest person to fool.” — Richard Feynman I recently listened to a podcast about Richard Feynman, the Nobel Prize-winning physicist who helped develop quantum electrodynamics and...
by Tim Powell | May 20, 2026 | Blog
After attending the National Restaurant Association Show for more than two decades, I’ve realized the event itself becomes part sociology experiment, part endurance sport, and part business intelligence gathering exercise. The cycle rarely changes. People fly into...
by Tim Powell | May 13, 2026 | Blog
This is the second article in our series examining what “evidence-based strategy” actually means and why many organizations struggle to convert research into competitive advantage. In the first article, we explored the difference between primary and secondary research...
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