The Intangible Benefits of Annual Strategic Planning

I recently heard a story from a seasoned professional – a colleague – who said her firm used to send its entire organization to Australia in January to present each business unit’s strategy. Her role was in sales and her division was responsible for...

Five Changes Coming to Your Local Eatery

With the virus once again surging in the U.S., it is beginning to look a whole lot like 2020 again. The vaccine’s release in the spring was supposed to bring back the economy, jobs and restaurants.   As of this writing, however, local governments are asking...

Can Qualitative Research Really Spark Strategic Thought?

  Many business schools throughout the U.S. discuss the traits of successful CEOs.    In our experience, there are two that highly successful senior leaders require – quantitative ability (numbers) and qualitative aptitude (interpreting the field, soft...

The Foodservice Outlook for 2022: “Chugging Along”

The International Foodservice Manufacturers Association (IFMA) delivered its growth forecasts through 2023 in early August. The positive news is that it looks like the foodservice industry is past the worst of the pandemic, but there are still a number of current...

Will the Delta Variant Derail the Foodservice Recovery?

One data point we looked at closely at the start of the pandemic was the impact it would have on consumers. Would they return to a restaurant? Would delivery be an option, considering food is still handled by a person who may or may not have washed their hands?  ...

The Beveridge Curve: Why Jobs Are Going Unfilled

The Beveridge Curve   The pandemic caused a lot of headaches for economists using conventional wisdom to counter the effects of a scarcity of labor and an abundance of job openings.    After visiting New York recently, a colleague told me he noticed...