by Tim Powell | Jan 27, 2023 | Uncategorized
Customers are dissatisfied. This is true in the foodservice industry, but rest assured, you are not alone. The American Customer Satisfaction Index, a broad measure of US customer sentiment across a number of industries, reported a slight improvement in satisfaction...
by Tim Powell | Jan 13, 2023 | Blog
Last year, the Foodservice IP blog posted an article about how a brand’s reputation for clean, inclusive restrooms can be an asset that draws in consumers and drives sales at convenience stores and restaurants. It got us thinking—what other non-food assets should...
by Tim Powell | Dec 12, 2022 | Blog
When you think of holiday food, Thanksgiving turkeys, hot cocoa, and candy in stockings come to mind. But in the foodservice industry, there is so much more. Office parties, charity events, edible gifts sent to clients or family members—the holidays are full of...
by Tim Powell | Nov 19, 2022 | Blog
As inflation continues to surge, many Americans are considering their options for Thanksgiving. While typical cost saving options include potlucks, clipping coupons, or swapping turkey for a more affordable centerpiece (e.g., chicken or even whole roasted...
by Tim Powell | Nov 10, 2022 | Blog
A quick review of industry media coverage makes it clear: most foodservice operators are struggling to attract and retain high quality workers. In an industry that had notoriously high turnover prior to 2020, 75% of operators across foodservice sectors are currently...
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