To Tip or Not to Tip? Depends, Really.

I have written way too much lately about inflation, the economy, wages and the grim realities of wrestling employment in our industry back to normalcy. As we continue to navigate a climate where the effects of the pandemic are still bringing very real challenges, we...

Innovate or Die: The Cost of Arrogant Cultures

Peter Drucker famously wrote “innovate or die.” Firms that do not look to the future while leading the present are very likely to slide into obsolescence. In our practice, we have our share of clients that are leaders in their space, yet look to us for strategic...

Sheetz and Discounted Fuel: The Industry Should Take Note

For the July 4th holiday, Sheetz announced it is dropping prices on two types of gas to help drivers save money at the pump. Effective immediately, the convenience store chain is charging $3.99 a gallon for Unleaded 88 and $3.49 a gallon for E85, according to a...

Five Ways the NRA Show Addresses 2022 Uncertainty

The National Restaurant Show made its return in May 2022. Our staff was able to make it on the first day of the show, and from our perspective, the show is about 80% back to where it was pre-Covid. What is clear upon entering the exhibits is the diversity of solutions...