Foodservice May Be Misreading the Protein Opportunity

Protein is everywhere. Restaurants are adding protein bowls, beverages are promising protein boosts and manufacturers are reformulating products to place a larger number on the label. The industry has largely concluded that consumers want more protein. That may be...

When Did 20% Become the Minimum Tip?

  A colleague and I recently found ourselves in a surprisingly lively debate over what seemed like a simple question: When did 20% become the minimum expected tip? Neither of us was arguing against tipping. In fact, we both tip generously. What we couldn’t...

What The Bear Gets Right About the Restaurant Business

Every season of The Bear reminds me why restaurants are one of the most fascinating—and misunderstood—businesses in America. Yes, the show is dramatic. A season can compress months of operational headaches into a 20-minute episode. But beneath the anxiety and chaos is...

America’s 250th: The Moments That Changed How We Work

As the United States marks its 250th anniversary, it’s easy to celebrate the events that shaped our nation politically. But the country’s economic history tells another story: every generation experiences a handful of moments that permanently change how...