Higher Prices Raise the Stakes for Restaurant Service 

Restaurant operators have spent a lot of time over the past several years thinking about value. They have had little choice. Food costs are higher. Labor costs are higher. Occupancy costs are higher. Consumers are paying more for just about everything, from groceries...

Operator Interest Is Not the Same as Operator Adoption

A manufacturer presents a strong product. The operator likes it. Culinary sees a menu application. Marketing believes consumers will respond. Everyone leaves the meeting encouraged. Then nothing happens. Manufacturers often interpret this as a change of mind or a...

AI Won’t Fix a Bad Foodservice Strategy

Artificial intelligence has become the foodservice industry’s newest answer to nearly every question. How can operators reduce labor? AI. How can manufacturers improve forecasting? AI. How can restaurants personalize marketing, develop menus or manage inventory? AI....