Foodservice May Be Misreading the Protein Opportunity

Protein is everywhere. Restaurants are adding protein bowls, beverages are promising protein boosts and manufacturers are reformulating products to place a larger number on the label. The industry has largely concluded that consumers want more protein. That may be...

When Did 20% Become the Minimum Tip?

  A colleague and I recently found ourselves in a surprisingly lively debate over what seemed like a simple question: When did 20% become the minimum expected tip? Neither of us was arguing against tipping. In fact, we both tip generously. What we couldn’t...