The Appetite for Buffets? It’s All-You-Can-Eat

Like I’ve written many times before, when the COVID-19 pandemic arrived in the United States in March 2020, the foodservice industry had to pivot. While many were able to quickly transform the models to take-out, delivery, or food kits, buffets were in trouble. After...

Walking the Tightrope: Marketing During the Pandemic

In a recession, marketers must remember to stay flexible and adjust their strategies and tactics on the assumption of a long, difficult slump. But even during a recession, new products have an important place. Firms need to stay agile enough to respond quickly when...

How Will Restaurants Weather the Coronavirus? Suppliers?

A number of questions have bubbled to the surface over the past week as the events of the Coronavirus have unfolded. And by the time this is published, the questions will likely continue to mount.  The main concern is the longevity and vitality of independent...